Privacy Policy

Preface

Thank you for visiting our website. This privacy policy applies to the service operated by Jess Technology Sdn Bhd and a website located at www.jesstechnology.com. The policy is designed to tell you how we collect and use personally identifying information so you can make an informed decision about using our service. Please read this statement before using our service or submitting any personal information. We reserve the right to change the provisions of this privacy policy at any time by posting a revised privacy policy on the site and indicating on the privacy policy the date it was last updated. We encourage you to review our privacy policy whenever you use our service to determine if any changes have been made and to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

How do we collect personal data from you?

We receive information about you from you when you use our website, if you contact us by walk-in, phone, email, whatsapp chat, facebook or otherwise in respect of any of our services or during the purchasing of any service.

What type of data do we collect from you?

The personal data that we may collect from you includes:

  • Personal details (name, address, email, phone number)
  • Financial information
  • Business activities of the person whose details we are processing
  • IP addresses

We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

How do we use your data?

We use information about you in the following ways:

  • To process orders that you have submitted to us
  • To provide you with the services
  • To email notifications which you have specifically requested
  • To comply with our contractual obligations we have with you
  • To help us identify you and any accounts you hold with us
  • To developing new services
  • To enable us to review, develop and improve the website and services
  • To provide customer care, including responding to your requests if you contact us with a query
  • To administer accounts, process payments and keep track of billing and payments
  • To detect fraud and to make sure what you have told us is correct
  • To carry out marketing and statistical analysis
  • To notify you about changes to our website and services
  • To provide you with information about services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To inform you of service and price changes.

How long we will keep your personal data?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In some circumstances, we may anonymous your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Disclosure of Personal Data

Personal Data will be kept confidential and will not be forwarded to third parties outside of the Jess Technology Sdn Bhd (being the Company and its related Corporations worldwide) without your prior consent.

PRIVACY AND YOUR INFORMATION

In addition to this Privacy Policy, we provide data and privacy information imbedded in our products connected with our Data & Privacy Icon for certain features that ask to use your personal information.

You can review this information before enabling these features, in Settings related to those features and/or online at jesstech.com/legal/privacy. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions

Collection and Use of Personal Information

1. Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Jess technology. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

2. How we use your personal information

We may process your personal information: for the purposes described in this Privacy      Policy, with your consent, for compliance with a legal obligation to which  Jess Technology     is subject, for the performance of a contract to which you are party, in order to protect your        vital interests, or when we have assessed it is necessary for the purposes of the legitimate      interests pursued by Jess Technology or a third party to whom it may be necessary to disclose information. If you have questions about this legal basis you can contact the HQ Jess Technology Data Protection Officer.

  • The personal information we collect allows us to keep you posted on Jess Technology latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences.
  • We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
  • We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Jess Technology ID account holders.
  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Jess Technology, you may not opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Jess Technology products, services, and customer communications.
  • If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
  • If you apply for a position at Jess Technology or we receive your information in connection with a potential role at Jess Technology, we may use your information to evaluate your candidacy and to contact you. If you are a candidate, you will receive more information about how Jess Technology handles candidate personal information at the time of application.

3. Source of your personal information where they are not collected from you

We may also validate the information provided by you when creating an Jess Technology ID with a third party for security and fraud prevention purposes.

If you are a potential candidate for employment with Jess Technology, we may have received your personal information from third parties such as recruiters or external websites. We will use the personal information we receive to contact you about a potential  opportunity or in evaluating your candidacy. If you did not provide us your personal information directly, we will inform you of the source when we first contact you regarding your candidacy. For research and development purposes, we may use datasets such as those that contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.

4. Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Jess Technology product is used so that we can better understand customer behaviour and improve our products, services, and advertising.
  • We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
  • With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined      information will be treated as personal information for as long as it remains combined.

COOKIES AND OTHER TECHNOLOGIES

Jess Technology websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

  • Ads that are delivered by Jess Technology advertising platform may appear in Facebook and on the websites. In third-party apps, you may see ads based on other information.
  • Jess Technology also uses cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Jess Technology more convenient and personal. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system, set up your iCloud service, and provide you with better customer service.
  • In some of our email messages, we use a “click-through URL” linked to content on the Jess Technology website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.